Privacy Policy & Messaging Compliance

1. Overview

Cupfusion Cupcakery (“Cupfusion,” “we,” “our,” or “us”) is committed to protecting your privacy and providing transparency about how we collect, use, and protect your information when you interact with our website, events, and communications.

This policy applies to information collected through our website, online forms, in-person events, and SMS/email marketing communications.

2. Information We Collect

We may collect the following information when you voluntarily provide it:

  • Name

  • Email address

  • Phone number

  • Order details and preferences

  • Event participation or inquiries

Information may be collected via:

  • Website forms

  • Online orders

  • Event sign-ups

  • SMS opt-ins

  • Email subscriptions

3. How We Use Your Information

We use your information to:

  • Process orders and fulfill purchases

  • Send order confirmations and updates

  • Share event announcements, promotions, and special offers

  • Respond to inquiries and customer support requests

  • Improve our products, services, and customer experience

We do not sell or share your personal information with third parties for marketing purposes.

4. SMS & A2P Messaging Compliance

By providing your phone number and opting in, you consent to receive SMS messages from CupFusion Cupcakery, which may include:

  • Order updates

  • Event notifications

  • Promotional messages

  • Special offers

Message frequency may vary.
Message and data rates may apply.

Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message.
For help, reply HELP or contact us directly.

5. Consent & Opt-In

We only send SMS and email communications to users who have explicitly opted in via:

  • Website forms

  • Checkout pages

  • Event registrations

  • Keyword-based SMS opt-ins

Consent is never assumed or purchased from third-party lists.

6. Data Protection

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. Access to customer data is limited to authorized personnel only.

7. Third-Party Services

We may use trusted third-party platforms (such as email or SMS service providers) solely to deliver communications on our behalf. These providers are contractually obligated to protect your information and comply with applicable regulations.

8. Children’s Privacy

CupFusion does not knowingly collect personal information from individuals under the age of 13.

9. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our messaging practices, please contact us:

📧 Email: info@cupfusioncupcakery.com
📍 Business Name: Cupfusion Cupcakery